Article 1. Purpose

The purpose of this Terms and Conditions (hereinafter referred to as ‘Terms and Conditions’) is to set forth rights, obligations and responsibilities between Mediage Inc., (hereinafter referred to as ‘Company’) and users in registering with one ID and password and using each website of Mediage Integrated Service (each individual service to be referred as ‘individual Mediage Service’, while all individual services collectively called ‘Service’) including Healthketch web (mobile website: www.healthketch.co.kr), Healthketch app (mobile application), Dr.Healthing web (mobile webpage), and others operated by the Company.

Article 2. Definition of Terms

1. ‘User’ means members and non-members who access or visit the website and receive all services in accordance with these Terms and Conditions.
2. ‘Member’ means users who provide personal information to the Company, agree to these Terms and Conditions, register as a member, and use services provided by the Company.
3. ‘Non-members’ mean users who use services provided by the Company without registering as a member.
4. ‘Point’ is provided to a member who logged in the website. Details on its accumulation and usage are as prescribed in the Terms and Conditions of the website.
5. ‘User ID’ means a phone number that a ‘member’ determines for identification of the ‘member’ and use of ‘services’, and that is approved by the ‘Company’.
6. ‘Password’ means a combination of characters and numbers that a ‘member’ determines and registers to verify the identity of the ‘member’, protect the rights and secrets of ‘member’, and that is approved by the ‘Company’.
7. ‘Operator’ means a person who is designated by the Company to manage and operate all or part of the services.
8. The accredited certificate of authentication, issued by Certification Authority (CA) in accordance with the Electronics Signature Act, ascertains and verifies that the digital signature creation data belongs only to the certificate holder.
9. ‘Postings’ covers writings, photos, videos and various files and links etc. information that ‘members’ post with symbols, characters, voices, sound, and videos, while using services.

Article 3. Effects and Revision of Terms and Conditions

1. These Terms and Conditions shall be effective to all members who agreed on these Terms and Services and applied for membership.
2. The Company may revise the Terms & Conditions provided that these revisions do not violate relevant laws and regulations. Revised provisions shall be applicable to users registered as members before the revision.
3. In the event of a revision, it must be notified to members by means of announcement on the website or e-mail at least 7 days prior to the official date of effect, and goes into force immediately at the official date of effect. However, if a revision to Terms and Conditions is required urgently for serious reasons, the revision can take effect immediately, and the serious reason for such revision must be stipulated in announcement.
4. In the event that a member doesn’t agree to the revision of these Terms and Conditions, the member may suspend use of services and withdraw membership. In the event that a member continues to use services after the revised Terms and Conditions take effect, the member shall be deemed to have agreed to the revised Terms and Conditions.

Article 4. Rules other than Terms and Conditions

1. The Company may specify detailed matters about each service other than Terms and Conditions, which shall be announced through the guide of use for the concerned service, or separate Terms and Conditions.
2. In the event that matters not specified in these Terms and Conditions are set out in relevant laws or regulations, comply with them.

Article 5. Member Registration

1. Users who are 19 years or older may apply for member registration by expressing that they consent to these provisions and privacy policy after filling out member information which shall be approved by the Company.
2. A member shall provide identifiable verification information and personal information to use the services. Users who have not registered with real name verification may be restricted in access to the Services and his/her rights.
3. Member registration must be made real name or real name verification. For a member who has not registered with real name, the Company may take measures necessary for real name verification.  The member shall take responsibility for restriction of services arising from not going through real-name verification registration.
4. All information entered in membership application form must be real, and the members who wrote down false or non-real information are not subject to legal protection.
5. The website may reject or withdraw approval for membership applicant of those applied as the first paragraph afterwards, for one of the following reasons:

Where a membership applicant has entered a false name
Where a membership applicant has subscribed by stealing another’s personal information
Where a membership applicant enters false information in application
Where an application was made for the purpose of obstructing social order or traditional custom
Where a member has acted violating these provisions or other Acts or relevant laws including Framework Acts on Telecommunications, Telecommunications Business Act, Information and Telecommunications Code of Ethics, Korea Internet Safety Commission Review Regulations,
Personal Information Protection Act, Credit Information Use and Protection Act, Act on Promotion of Information Protection and Communications Network Utilization and Information Protection, etc.
Other cases in which it is deemed to be extremely difficult to register as a member due to technical matters of the website.

Article 6. Members’ obligations

1. In the event that there is a change in the personal information entered upon the application for use, members shall immediately change them, and members shall take responsibility for problems arising from not changing them.
2. Members shall not use ID or personal information of others.
3. Members shall comply with relevant laws, these Terms and Conditions and take full responsibilities for problems arising from not properly managing ID, password, and personal information. 
4. In the event a member changes ID (mobile phone number), he/shall immediately notify the Company. In the event a member becomes aware of the possibility that his/her user ID has been stolen or wrongly used, he/she shall immediately notify the Company.
5. Members shall take full responsibilities for problems arising from abnormally closing (not logged-out) after finishing the use of services, and shall not use methods other than the Company officially acknowledged to access services provided by the Company.
6. When members find out bug or defect of the services while using the services, he/shall immediately notify the Company, and not use for malicious purpose.


Article 7. Company’s obligations

1. The Company shall not conduct any acts prohibited by relevant laws and these Terms and Conditions.
2. The Company shall do its best to provide services in a continuous and stable manner.
3. The Company shall address members’ opinions or complaints raised in relation to use of services, which are considered reasonable. If it is impossible to address promptly, the Company shall inform the members of the reason therefor and timeline for handling.


Article 8. Withdrawal from membership

1. Any member may withdraw his/her membership at any time by membership withdrawal menu, letter, e-mail, phone, or other means specified by the Company; in this event, the Company must immediately complete all relevant withdrawal processes.
2. The company process personal information of those who withdrew the membership in accordance with privacy policy.
3. If there is no record of login activity for the past 1 year, a member may be switched to a dormant member in accordance with Act on Promotion of Information Protection and Communications Network Utilization and Information Protection, etc., with his/her personal information being handled as set out in Privacy Policy.
4. In the event a resigned member wants to re-register, he/she must use new password, prohibited from using the same ID and password before withdrawal.
5. In the event that the member meets any of the following conditions, the Company has the right to restrict service use or terminate the membership of the member without prior notice.

Record false information in membership application
Steal others personal information such as ID and password
Violate intellectual property rights of the Company, other members or a third party.
Perform acts of obstructing social order or traditional custom
Perform acts of violating or impeding the honor and interest of the Company or others
Perform acts that might cause damages to the information and communication networks
Performs acts for commercial interest using the services without the Company’s permission
Gain points operated and managed by the Company in a way that is not approved by the Company
Where a member has acted violating these provisions or other Acts or relevant laws including Framework Acts on Telecommunications, Telecommunications Business Act, Information and Telecommunications Code of Ethics, Korea Internet Safety Commission Review Regulations,
Personal Information Protection Act, Credit Information Use and Protection Act, Act on Promotion of Information Protection and Communications Network Utilization and Information Protection, etc.

Article 9. Notification to Members

1. In the event that the Company makes a notification to members, the Company may do so to phone numbers registered by members. In the event a phone number submitted is false, a member fails to verify, or a message is not sent due to phone carrier’s problems, the Company has no responsibility for notification obligation. 
2. In the event that the Company needs to notify to many and unspecified members, the Company may replace individual notification with a posting on the Company’s website for seven or more days.
3. The Company may deliver information or advertisement deemed useful to members through mobile phone text message or Kakaotalk notification. In the event a member does not want to receive it, he/she may change setting on the menu of personal information setting to decline acceptance of such messages. However, even when a member declines the acceptance of messages, he/she receives text message or Kakaotalk alert about important notification such as changes in Terms and Conditions, Privacy Policy, or other business policy.


Article 10. Restriction of use of services

1. When a member submits false information about his/her name, birth of date, address, or phone number (landline or mobile), she/he takes all responsibilities arising from false information submission. The Company may restrict use of all or part of the services when a real name of member is not verified after checking member’s name and real name verification value.
2. When a separate authentication is necessary for member’s use of services, the Company may require separate authentication procedure ahead of service provision.
3. The Company shall restrict or suspend use of services by members without prior notice in any of the following cases.

Record false information or steal others’ personal information such as ID and password
Perform acts that go against common sense or violate applicable regulations
Perform acts of causing discomfort or damages to others by posing libel, etc. on the board or other online platform
Exploit bugs or defects of the services
Violate applicable laws


Article 11. Copyright Ownership and Restriction of Use

1. Copyright and other intellectual property rights for postings or works created by the Company belong to the Company and therefore members shall not use works acquired while using services for commercial purposes in a method of copying, sending, publication, transmission, distribution, broadcasting etc. or shall not have a third party use without prior approval of the Company.
2. The rights and responsibilities for the postings members make belong to the members, and the Company shall not use them in the services for commercial purpose without prior consent of the members who made postings. In the event that the Company intends to use members’ postings, it shall obtain prior consent from members through a method like phone, fax and email.
3. The Company may take a relevant measure regarding any of the following postings such as temporary suspension of posting, modification, removal, moving or rejection of registration without the prior consent of members.

Where a posting brings displeasure and insult to other members or third parties with swearing, slander and personal attack or injures other members’ or third parties’ honor
Where a posting disseminates or links content violating public order or traditional custom
Where a posting contains content considered linked to crime objectively
Where a posting contains content of infringing on the Company or third parties’ copyright or other rights
Where a posting contains unidentified or false information
Where a posting is made for advertisements purpose
Where a posting is made impersonating the Company’s operator or staff
Where a posting does not conform to the nature of the board
Where a posting is deemed to violate other relevant laws and regulations

4. In the event that a member inflicts damage or other problems on him/herself or another person due to his/her postings registered on this service etc., the member shall have full responsibility for them and the Company shall not be liable for them.
5. In the event postings made by a member causes charge, lawsuit, or any other conflicts from a third party to the Company, the member shall be responsible for the cost required in resolution, and dealing with such conflicts. In the event the Company incurs any damage or pays compensation for damage of a third party, the member shall reimburse the Company for the compensation cost.


Article 12. Offer of Service

1. The Company offers the following services:
National health checkup information searching service
Health management program customized for individuals
Individual health status storage and searching services using digital device
Other services the Company provides to users and members
2. In principle, the Company shall provide the services 24/7/365, provided that there is no administrative or technical problem. However, the company may set a separate service time for some of the services provided according to the type or nature of the service, for the purpose of regular maintenance or service maintenance measures.
3. For other policy or operational reasons, the may set a separate service time for some of the services provided, in which case the company shall notify or notify the members of the service hours in advance. However, for inevitable reasons preventing the Company from making prior notification, it may give notification afterwards.


Article 13. Changes and Suspension of Services

1. The Company may temporarily change, restrict, or suspend the offering of service in following cases:
For policy, operation, and technical reasons
For the maintenance and repair of equipment, facilities failure, traffic overload, or any other causes hindering normal services
National emergency, blackout, natural disaster, or other force majeure events
Or any other serious reasons that the Company is deemed inappropriate to continue to provide services.
2. In the event of the changes and suspension pursuant to 1), the Company shall not indemnify users or members against damage, unless stipulated in relevant Acts.


Article 14. Provision of Information

The Company may provide members/users with information deemed necessary for service use via SMS, Kakao notification, etc. However, users and customers can decline accept such message at any time, except for answers to customer inquiries.


Article 15. Privacy Policy

The Company protects members’ personal information, as notified in its detail as  ‘Privacy Policy’, and to its utmost to protect members’ personal information accordingly.


Article 16. Damage compensation and Limitation of responsibility

1. The Company won’t take responsibility for any damage in relation to use of services provided free of charge unless the Company committed serious errors or was intentional.
2. In the event that the services the Company provides are terminated permanently, the Company does not compensate for the points the members have with tangible or intangible assets valued cash or cash equivalents. 
3. In the event that services are suspended due to a natural disaster, emergency or any equivalent reasons, the Company shall be exempted from problems occurring to members for discontinuation of services.
The Company won’t take responsibility for any obstacles or damages in use of services caused by a reason attributable to members.
4. The Company does not have surety and warranty liabilities of suitability, accuracy, timeliness, and credibility of members’ postings. In the event a member intends to make legal, medical, and other financial decisions based on the information gained from the services provided by the Company or postings on the services made by other members, he/she is advised to must consult with experts beforehand. 
5. For operation of the services, the Company may engage in various advertisement activities. In the event a member incurs damage from the advertiser, not the Company, the Company shall take no responsibility. 
6. In the event a member incurs damage due to his/her own faults including incomprehension of how to use, non-checking notifications, filling out incorrect information, or acts arising from incompliance with this Terms and Conditions or applicable laws such as direct transaction, the Company shall take no responsibility.


Article 17. Dispute resolution and judicial jurisdiction

1. The Company receives and handles complaints or other opinions from members with regard to personal information management and use of services through 1:1 Chatbot inquiry, telephone, or written document.
2. In the event a dispute arises on personal information, the Company and a member may apply for dispute mediation of the Personal Information Protection Commission to settle the disputes quickly and effectively.
3. In the event that a lawsuit is filed with respect to a dispute over use of services, it shall be governed by Seoul Central District Court or jurisdiction court as stipulated by the Civil Procedure Act of the Republic of Korea.
4. Matters not specified in these Terms and Conditions shall follow relevant laws and commercial practices of the Republic of Korea

Addendum

These Terms and Conditions went into effect on June 1, 2020, replacing previous version.